Shipping policy

Shipping Policy

Every Velati order ships from our warehouse in the United States.

Where we ship. We currently ship within the United States only.

Rates. Standard shipping is $8. Orders of $70 or more ship free. Express shipping is available at checkout for $15.

Processing. Orders are processed within 1–3 business days. You'll receive a confirmation email as soon as your order is on its way.

Delivery. Standard delivery takes 5–7 business days after processing. A tracking number is emailed to you the moment your order ships.

Address changes. Need to correct your address? Email hello@thevelati.com as soon as possible — we can update it any time before your order is fulfilled.

Delayed or lost packages. If your tracking hasn't moved for more than 5 business days, write to hello@thevelati.com and we'll take it from there. Every order is our responsibility until it's in your hands.

Digital art prints. Digital pieces are delivered automatically by email after checkout — nothing ships, nothing waits.

Questions? hello@thevelati.com